The last few months have been challenging causing schools and businesses to be closed, concerts to be cancelled, and sporting events to be postponed. After working closely with our business partners, sponsors, and the Casa Marina we have decided to postpone PHIP’s Annual Meeting of the Minds 2020.
We have done this out of a great abundance of caution for our members, performers, and all the volunteers that make this event so amazing. This decision was not easy but we felt it was necessary. There is currently too much uncertainty surrounding precautions that will be needed in the future and the possible resurfacing of the Covid-19 virus that might happen later this year.
As the window to cancel the event was closing, making the decision now will allow Parrot Heads in Paradise and PHiP’s Meeting of the Minds to flourish in the future. Also, it will allow you to cancel any travel plans you have already made.
You will receive a refund of your registration for the event by July 31, 2020. Please bear in mind it will take some time to process all of the refunds and get them to you.
You can rest assured that we will do everything possible to make next year a celebration to remember. We appreciate your understanding and trust that we are doing what is in the best interest of everyone involved.
FREQUENTLY ASKED QUESTIONS
Q: How do I get a registration refund?
A: There is nothing for you to do. This will be an automatic process and is only limited by the time required to process all of the payments back to those who are currently registered.
Q: How long will it take me to receive a refund?
A: Depending on volume you should receive your refund prior to July 31, 2020
Q. How will my refund be issued?
A. Every attempt will be made to refund your registration in the same manner you paid. Due to restrictions by our service provided, we are only able to go back 120 days to issue an electronic refund. If we are unable to issue an electronic refund, you will receive a check via U.S. mail. If you paid by check, you will receive your refund by check.
Q. Can I keep my reservation at the Casa Marina for 2021?
A. No, all reservations for PHiP’s MOTM 2020 booked using our group booking code will be canceled and refunded.
Q: Do I have to contact the Casa Marina for a refund?
A: No, the Casa Marina will contact you as soon as possible via email. Given the Casa is still closed with a minimal staff in-house the hotel refunds could take up to 30 days to be returned to you so please be patient with the process given the situation.
Q: What are the dates for next year’s event?
A: Thursday, November 4, 2021 through Saturday, November 6, 2021
Q: When will I be able to book a room at the Casa for PHiP’s MOTM 2021?
A: Booking for the 2021 event cannot start until the normal timing which is typically at the end of the calendar year. The hotel booking for 2021 will be announced via email and social media at that time.
Stay safe PHriends!
Parrot Heads in Paradise, Inc.
Parrot Heads in Paradise, Inc.
PHiP Director of Conventions
PHiP’s Meeting of the Minds
Board member of the Lone Palm Foundation